Thermal 2 Twenty

How do you choose your products?

All our products are researched, tested and curated by our Founder, Diana Osborne. Diana has been a licensed hairstylist since 2009, with a specialty in clean beauty and ingredients over the last decade. You can read more about Our Standards, and banned ingredients.

How fast will it ship?

Once your order is placed we usually ship it out in 1-3 business days! The speed of shipping can be chosen at checkout.

What is your return policy?

To avoid waste, we carry many products in smaller sizes so you can try them out, as well as the option to receive professional recommendations and avoid the hassle of returns. If you have purchased a product that really doesn't work for you, please contact us.

Unopened and unused items may be returned within 21 days for store credit only, subject to approval. Customers will be responsible for the cost to ship returns back.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.